Outcome focussed
The emphasis today was on VMware’s outcome focussed approach. Instead of focussing on technical solutions, the attention is directed towards what an organization wants to accomplish in order to be successful. What are the business needs and how can we help you reach these?
This sounds easier than it is.
Since most of us come from a technical background and we rarely get the opportunity to speak to C level and other business levels, we only receive information about the business needs and goals in the way that it is passed to us. Often this may be inaccurate.
Exercises
To help us get a better grasp on these differences, several exercises were presented to us which we had to solve as a team. One remark: should you want to take this class, keep your Enterprise Architect hat on when solving these exercises and think business outcome.
It also became apparent that we (the people coming from a dominantly technical background) often have a problem to distinguish between the (sometimes trivial) differences between a business -problem/ need/ goal- and IT -problem/ need/ goal-.
One way I look at it is: what is the highest perspective I can take (about a statement) without mentioning anything technical IT related and which solves a business problem, is a business problem or states a business goal?
Conclusion
This was another day of fun!
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